Privacy Policy for strikehearth.com
1. Introduction
At Strike Hearth (“we”, “us”, or “our”), your privacy is of paramount importance. We are committed to maintaining the confidentiality, integrity, and security of the personal data of our users and customers. This Privacy Policy outlines how we collect, process, store, and protect your personal information when you interact with our website located at strikehearth.com (“Site”). We aim to comply fully with data protection regulations, including, but not limited to, the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access or use our Site. For the purposes of the GDPR, the data controller responsible for the processing of your personal data is Strike Hearth, reachable via our registered contact email at [email protected]. This Privacy Policy governs only our practices regarding personal data you provide directly or that is collected automatically during your use of strikehearth.com.
3. Categories of Data Processed
We may process the following categories of personal data:
(a) Usage Data: This includes details about your interaction with our Site, such as IP address, browser type, operating system, referral source, page views, session timestamps, and device identifiers.
(b) Account Data: Information you provide when you register or maintain an account, including your full name, billing and shipping addresses, email address, and telephone number.
(c) Profile Data: Information related to your interactions with our services, such as purchase history, saved products, browsing habits, and feedback or preferences.
(d) Communication Data: Data collected from any correspondence you send to us, including support requests, inquiries submitted via contact forms, and communications history.
(e) Technical Data: Device information collected through analytics or diagnostics tools, including device model, system configuration settings, operating system version, and hardware identifiers.
(f) Transaction Data: Payment and transaction details relating to the goods or services you purchase via strikehearth.com, including order history, shipping data, and payment confirmations.
(g) Preference Data: Information about your marketing preferences and interests, such as your consent to receive promotional emails and data on the type of content or products you engage with.
4. Legal Bases for Processing
We rely on several legal grounds under data protection law to process your personal data:
– Performance of a Contract: We process your Account Data, Transaction Data, and relevant Profile Data to fulfill our obligations under a purchase or service agreement.
– Consent: We will rely on your consent for marketing communications, non-essential cookies, and certain analytics practices. You may withdraw your consent at any time.
– Legitimate Interests: We process Usage, Technical, and Communication Data for purposes such as Site optimization, fraud prevention, and product improvement, provided such interests are not overridden by your rights.
– Compliance with Legal Obligations: We may process your data to meet regulatory, tax, or other legal requirements.
5. Your Rights
Under applicable laws, you have the following rights regarding your personal data:
– Right of Access: Request confirmation of whether your personal data is being processed and access to a copy.
– Right to Rectification: Request correction of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your data where there is no longer a legal basis for processing.
– Right to Restriction: Request limitation of processing under specific circumstances.
– Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transmit it to another controller.
– Right to Object: Object to processing based on legitimate interest or direct marketing purposes.
– Right to Withdraw Consent: Withdraw any marketing or consent-based processing at any time.
To exercise any of these rights, please contact us at [email protected].
6. Security Measures
We implement robust technical and organizational security measures to ensure the safety of your personal data. These include:
– Encryption of sensitive data during transmission and storage;
– Role-based access restrictions for personnel and systems;
– Secure servers and firewalls to prevent unauthorized access;
– Periodic staff training on data protection principles;
– Regular data backups and disaster recovery techniques.
7. International Data Transfers
Your data may be processed or stored in jurisdictions outside your home country. Where data is transferred outside the European Economic Area (EEA) or other jurisdictions with strong privacy regulations, we ensure appropriate safeguards are in place, such as:
– Standard Contractual Clauses approved by the European Commission;
– Adequacy decisions by regulatory authorities; or
– Other legally approved mechanisms.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Policy, subject to applicable legal, contractual, or regulatory obligations.
– Account Data: Retained for the life of the user account and up to 6 years post-deletion for legal compliance;
– Transaction Data: Retained for at least 7 years to comply with financial and audit obligations;
– Communication Data: Retained for 3 years following the final interaction;
– Preference and Marketing Data: Retained until consent is withdrawn or 2 years from last engagement;
– Technical and Usage Data: Retained for up to 26 months, unless required for longer forensic or compliance analysis.
9. Cookie Policy
We use cookies and similar technologies to improve user experience, optimize Site functionality, and analyze traffic. The categories include:
– Essential Cookies: Necessary for the operation of strikehearth.com, including login authentication and session management.
– Functional Cookies: Enhance website performance and user preferences (e.g., language settings).
– Analytics Cookies: Help us understand user behavior and Site functionality through tools such as Google Analytics.
– Performance Cookies: Used to measure the effectiveness of marketing campaigns and optimize loading speeds.
10. Cookie Management and Compliance with GDPR & CCPA
Upon your first visit to strikehearth.com, a cookie consent banner allows you to manage your preferences in compliance with GDPR. California residents, under CCPA, may opt out of the “sale” of personal information and request access or deletion via cookie preference tools or by emailing us at [email protected].
You can also configure your browser to refuse or delete certain cookies, though this may affect your browsing experience and access to features.
11. Children’s Privacy
Our services are not directed at children under the age of 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with their data without parental consent, please contact us immediately at [email protected] and we will take appropriate steps to delete such information.
12. Policy Updates & User Notifications
We may update this Privacy Policy from time to time in order to reflect changes to our practices, applicable laws, or for operational reasons. Whenever significant changes are made to this Policy, we will notify users via the Site or through email correspondence when possible. We encourage you to review this Policy periodically.
13. Contact
If you have any questions, requests, or concerns regarding this Privacy Policy, your data rights, or our processing practices, you may contact us at:
Email: [email protected]
Website: strikehearth.com
We are committed to data privacy compliance and protecting your rights as a user. Please reach out to us if you have any privacy-related questions or concerns.